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SimCity 4 General Discussion and Tutorials => SimCity 4 General Discussion => Topic started by: DanniBee on April 29, 2010, 08:12:47 AM

Title: Crash on startup?
Post by: DanniBee on April 29, 2010, 08:12:47 AM
Hello,
This morning when I tried to play Sim City 4 it would show the intro and title screen, and then just crash to desktop.
Which is pretty strange seeing as yesterday it worked fine, and I haven't installed any plugins since then or done anything to my PC.
The game runs on 1 CPU because I have a quad core processor. I did install Traffic Simulator Z ultra a few days ago, but as I said it was working fine. My Specs are as follows:
- Windows Vista Home Premium ( 32bit)
- 4GB of RAM
- Intel Core 2 Quad CPU
- Ninvidia GeForce 220 GT
- 1920 x 1080 ( Although I play SC4 in 1600 x 1200 )

I would be very grateful if anybody could look into this,
Thanks

I just remembered that I installed the RAM STR last night, Although that was still working!

I have found an exception report! Here it is :
Exception time: 04/28/2010, at 06:52:02.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 2360 (0x00000938).
Version information:
Application/module path: C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.610.0
System version: Windows NT 6.0
System memory: 2048 Megabytes total, 1756 Megabytes free.

Exception module:  C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe.
Exception address: 0x007ab881. Sectionffset: 0x01:0x003a4881.

Registers
   EAX: 00008001
   EBX: 0fb71394
   ECX: 0fb71394
   EDX: 00008080
   ESI: 00000204
   EDI: 0df3cf50
   CS:EIP: 001b:007ab881
   SS:ESP: 0023:0012fad8  EBP:00000000
   DS:0023  ES:0023  FS:003b  GS:0000
   Flags: 00210202

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000    8158830 SimCity 4.exe      C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
   0x776e0000    1208320 ntdll.dll          C:\Windows\system32\ntdll.dll
   0x76bd0000     901120 kernel32.dll       C:\Windows\system32\kernel32.dll
   0x77280000     811008 ADVAPI32.dll       C:\Windows\system32\ADVAPI32.dll
   0x76ec0000     798720 RPCRT4.dll         C:\Windows\system32\RPCRT4.dll
   0x71930000      28672 WSOCK32.dll        C:\Windows\system32\WSOCK32.dll
   0x77910000     184320 WS2_32.dll         C:\Windows\system32\WS2_32.dll
   0x77350000     696320 msvcrt.dll         C:\Windows\system32\msvcrt.dll
   0x77900000      24576 NSI.dll            C:\Windows\system32\NSI.dll
   0x77030000     942080 WININET.dll        C:\Windows\system32\WININET.dll
   0x75d90000     364544 SHLWAPI.dll        C:\Windows\system32\SHLWAPI.dll
   0x75df0000     307200 GDI32.dll          C:\Windows\system32\GDI32.dll
   0x76f90000     643072 USER32.dll         C:\Windows\system32\USER32.dll
   0x77820000      12288 Normaliz.dll       C:\Windows\system32\Normaliz.dll
   0x77120000    1257472 urlmon.dll         C:\Windows\system32\urlmon.dll
   0x76d40000    1331200 ole32.dll          C:\Windows\system32\ole32.dll
   0x76cb0000     577536 OLEAUT32.dll       C:\Windows\system32\OLEAUT32.dll
   0x769e0000    1998848 iertutil.dll       C:\Windows\system32\iertutil.dll
   0x75ed0000   11599872 SHELL32.dll        C:\Windows\system32\SHELL32.dll
   0x6e7b0000     458752 DSOUND.dll         C:\Windows\system32\DSOUND.dll
   0x74250000     204800 WINMM.dll          C:\Windows\system32\WINMM.dll
   0x741d0000     249856 OLEACC.dll         C:\Windows\system32\OLEACC.dll
   0x74fe0000     106496 POWRPROF.dll       C:\Windows\system32\POWRPROF.dll
   0x75330000      32768 VERSION.dll        C:\Windows\system32\VERSION.dll
   0x6a2c0000     831488 OPENGL32.dll       C:\Windows\system32\OPENGL32.dll
   0x6ad60000     143360 GLU32.dll          C:\Windows\system32\GLU32.dll
   0x6e8e0000     937984 DDRAW.dll          C:\Windows\system32\DDRAW.dll
   0x74030000      24576 DCIMAN32.dll       C:\Windows\system32\DCIMAN32.dll
   0x77400000    1613824 SETUPAPI.dll       C:\Windows\system32\SETUPAPI.dll
   0x73da0000      49152 dwmapi.dll         C:\Windows\system32\dwmapi.dll
   0x6f4d0000     143360 MSVFW32.dll        C:\Windows\system32\MSVFW32.dll
   0x73200000     544768 COMCTL32.dll       C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6001.18000_none_886786f450a74a05\COMCTL32.dll
   0x77260000     122880 IMM32.dll          C:\Windows\system32\IMM32.dll
   0x77610000     819200 MSCTF.dll          C:\Windows\system32\MSCTF.dll
   0x6b8a0000     122880 ShimEng.dll        C:\Windows\system32\ShimEng.dll
   0x75bc0000     180224 apphelp.dll        C:\Windows\system32\apphelp.dll
   0x6a000000    2179072 AcGenral.DLL       C:\Windows\AppPatch\AcGenral.DLL
   0x74ba0000     258048 UxTheme.dll        C:\Windows\system32\UxTheme.dll
   0x759b0000     483328 NETAPI32.dll       C:\Windows\system32\NETAPI32.dll
   0x75cf0000      28672 PSAPI.DLL          C:\Windows\system32\PSAPI.DLL
   0x73ec0000      81920 MSACM32.dll        C:\Windows\system32\MSACM32.dll
   0x72fe0000      20480 sfc.dll            C:\Windows\system32\sfc.dll
   0x6fde0000      53248 sfc_os.dll         C:\Windows\system32\sfc_os.dll
   0x75c40000     122880 USERENV.dll        C:\Windows\system32\USERENV.dll
   0x75c20000      81920 Secur32.dll        C:\Windows\system32\Secur32.dll
   0x75700000      81920 MPR.dll            C:\Windows\system32\MPR.dll
   0x77810000      36864 LPK.DLL            C:\Windows\system32\LPK.DLL
   0x77830000     512000 USP10.dll          C:\Windows\system32\USP10.dll
   0x6c1b0000      20480 avgrsstx.dll       C:\Windows\system32\avgrsstx.dll
   0x74c40000    1695744 comctl32.dll       C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6002.18005_none_5cb72f96088b0de0\comctl32.dll
   0x75e40000     540672 CLBCatQ.DLL        C:\Windows\system32\CLBCatQ.DLL
   0x74530000     303104 rasapi32.dll       C:\Windows\system32\rasapi32.dll
   0x74510000      81920 rasman.dll         C:\Windows\system32\rasman.dll
   0x744d0000     200704 TAPI32.dll         C:\Windows\system32\TAPI32.dll
   0x74720000      49152 rtutils.dll        C:\Windows\system32\rtutils.dll
   0x10000000     294912 SimCity 4 Extra Ch C:\Program Files\Maxis\SimCity 4 Deluxe\Plugins\SimCity 4 Extra Cheats Plugin.dll
   0x74de0000     184320 WINTRUST.dll       C:\Windows\system32\WINTRUST.dll
   0x755f0000     991232 CRYPT32.dll        C:\Windows\system32\CRYPT32.dll
   0x75770000      73728 MSASN1.dll         C:\Windows\system32\MSASN1.dll
   0x76e90000     167936 imagehlp.dll       C:\Windows\system32\imagehlp.dll
   0x75070000     241664 rsaenh.dll         C:\Windows\system32\rsaenh.dll
   0x75480000     217088 ncrypt.dll         C:\Windows\system32\ncrypt.dll
   0x75430000     282624 BCRYPT.dll         C:\Windows\system32\BCRYPT.dll
   0x75bf0000     135168 NTMARTA.DLL        C:\Windows\system32\NTMARTA.DLL
   0x778b0000     299008 WLDAP32.dll        C:\Windows\system32\WLDAP32.dll
   0x75aa0000      69632 SAMLIB.dll         C:\Windows\system32\SAMLIB.dll
   0x75030000      86016 GPAPI.dll          C:\Windows\system32\GPAPI.dll
   0x755b0000     237568 slc.dll            C:\Windows\system32\slc.dll
   0x6bbb0000     110592 cryptnet.dll       C:\Windows\system32\cryptnet.dll
   0x71950000      24576 SensApi.dll        C:\Windows\system32\SensApi.dll
   0x734d0000      86016 Cabinet.dll        C:\Windows\system32\Cabinet.dll
   0x67940000    9449472 nvd3dum.dll        C:\Windows\system32\nvd3dum.dll
   0x70fc0000      24576 IconCodecService.d C:\Windows\system32\IconCodecService.dll
   0x73dc0000     999424 WindowsCodecs.dll  C:\Windows\system32\WindowsCodecs.dll
   0x74e30000     163840 MMDevApi.dll       C:\Windows\System32\MMDevApi.dll
   0x73f60000     135168 AUDIOSES.DLL       C:\Windows\system32\AUDIOSES.DLL
   0x73ef0000     417792 audioeng.dll       C:\Windows\system32\audioeng.dll
   0x74f00000      28672 AVRT.dll           C:\Windows\system32\AVRT.dll
   0x70040000      36864 LINKINFO.dll       C:\Windows\system32\LINKINFO.dll
   0x74050000     765952 PROPSYS.dll        C:\Windows\system32\PROPSYS.dll
   0x6d510000     507904 DbgHelp.dll        C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\DbgHelp.dll

Call stack:

Stack data: (ESP is 0x0012fad8)
0x0012f958   00000000 00000080 0d400000 00000000 00000000 00000000 00000000 00000000
0x0012f978   07040000 00000000 00000000 00000000 00000000 00107e40 00000000 00000000
0x0012f998   2c000000 00000000 33040000 00000000 000000c0 c2f555c0 00000000 00000000
0x0012f9b8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9d8   00000000 00000000 00000000 00000000 00000000 00107e40 00000000 00000000
0x0012f9f8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa18   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa38   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa58   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa78   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa98   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fab8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fad8   2cfb1200 24cff30d 04020000 69e17a00 04020000 8be17a00 9413b70f 00000000
0x0012faf8   1498a90d 24cff30d 00000000 00000000 00000000 1414b70f 88871302 140c5302
0x0012fb18   00000000 0000f03f 00000000 00e1ea3f 5a388900 88871302 a0127b00 24cff30d
0x0012fb38   14d2a90d 140c5302 1cfc1200 7888ab00 9813b70f bcf07f01 1498a90d 88871302
0x0012fb58   140c5302 00000000 14871302 04881302 04881302 1008a800 9440b50f dc40b50f
0x0012fb78   dd40b50f 00000000 04881302 945d5102 02020000 15010000 02020000 15010000
0x0012fb98   c0fb1200 f7d39900 1cd49900 5460cb0d 14d2a90d c8fb1200 3ad09900 00000000
0x0012fbb8   00000000 00000000 00000000 00000000 00000000 67e89900 00000000 00000000
0x0012fbd8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fbf8   00000000 00000000 ffffffff ffffffff 94a0b50f 00000000 00000000 00000000
0x0012fc18   e4197b00 00000000 eb197b00 c4e7c20d 140c5302 e0fc1200 1492a90d 200d5301
0x0012fc38   2c8bab00 100d1a01 d048b500 6f545e00 944fca0d 5480da02 04000000 cc56a800

Instruction data: (EIP is 0x007ab881)
0x007ab801   4e 18 8d 84 cd 28 01 00 00 8d 5e 20 3b c3 74 21 8b 38 8b 2b 3b fd 74 19 85 ff 74 07 8b 17 8b cf
0x007ab821   ff 52 04 85 ed 89 3b 74 08 8b 45 00 8b cd ff 50 08 8b 4e 24 85 c9 74 0c c7 46 24 00 00 00 00 8b
0x007ab841   11 ff 52 08 8b 4e 28 85 c9 74 0c c7 46 28 00 00 00 00 8b 01 ff 50 08 5f 5e 5d 5b 59 c2 04 00 83
0x007ab861   ec 0c 53 8b 5c 24 14 8b 03 55 8b 6c 24 1c 68 80 80 00 00 8b cb ff 50 18 84 c0 0f 84 eb 00 00 00
0x007ab881   8b 55 00 68 00 08 00 00 8b cd ff 52 18 84 c0 0f 84 ca 00 00 00 8b 45 00 56 57 8b cd ff 50 30 8b
0x007ab8a1   55 00 8b cd 8b f0 ff 52 30 8b 10 8b 48 08 8b 3e 2b ca 8b 56 08 2b d7 89 4c 24 10 3b ca 89 54 24
0x007ab8c1   14 8d 4c 24 10 7c 04 8d 4c 24 14 8b 78 04 8b 50 0c 8b 46 0c 8b 09 2b d7 2b 46 04 89 44 24 10 3b
0x007ab8e1   d0 89 4c 24 18 89 54 24 14 8d 44 24 14 7c 04 8d 44 24 10 8b 00 33 ff 85 c0 89 44 24 10 7e 51 33
Title: Re: Crash on startup?
Post by: ldvger on April 29, 2010, 02:38:15 PM
I don't know a lot about tech issues, I am the first to admit, but one of the first things I would try is to un-install and then re-install your game. 

Otherwise, I'd go over to the tech support site at EA Games for help on this.

Lora/LD
Title: Re: Crash on startup?
Post by: DanniBee on April 29, 2010, 11:08:15 PM
Thanks Lora, but I found out that it was a corrupt region! 3 years of work down the drain!
Title: Re: Crash on startup?
Post by: Pozzessed on April 30, 2010, 12:12:37 AM
Those numbers above mean nothing to me either  :D
Are you absolutely certain that it's the region .. have you tried loading it with a completely empty plugin folder?
Title: Re: Crash on startup?
Post by: DanniBee on April 30, 2010, 08:22:03 AM
Yeah I'm pretty sure, I removed the region and it worked like clockwork!
Title: Re: Crash on startup?
Post by: Pozzessed on April 30, 2010, 11:32:12 AM
Okay, I know how frustrating it can be to lose a whole region when you've spent so much time working on it.
That type of thing happened to me, I hadn't downloaded any new stuff, had been working on the region for a long time without problems and the suddenly .. poof! After a lot of head scratching and doing the usual emptying and splitting of my plugin folder without any positive results, I stopped to look at what I was ACTUALLY doing. It turned out to be my terrain mod which was in my maxis plugin folder  &idea. The new city tile I started to work on was one with a much higher elevation than any of the others .. for some reason (I'm not one of the technical bods around here .. LoL) the snowcapped mod was causing the crash, if I remember correctly it was my own fault for not following instructions :-X