Hi guys, I have just downloaded a few things of the exchange aswell as the cleanit tool. Now when I go in to the game the region screen comes up and looks fine but if I click on a city it begins to load but as soon as its about to open it crashes. What do I do. Please help. Please see exception report below to see if you can make sense. I hope you can help
Exception time: 04/11/2008, at 20:23:23.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 3580 (0x00000dfc).
Version information:
Application/module path: C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.640.0
System version: Windows NT 6.0
System memory: 2048 Megabytes total, 1168 Megabytes free.
Exception module: C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.
Exception address: 0x00747da5. Section:Offset: 0x01:0x00340da5.
Registers
EAX: 000022f0
EBX: 00000020
ECX: 00000000
EDX: 00000000
ESI: 083cbe14
EDI: 000000ab
CS:EIP: 001b:00747da5
SS:ESP: 0023:0012fa58 EBP:00000063
DS:0023 ES:0023 FS:003b GS:0000
Flags: 00210246
Loaded Modules
Address Size Module Path
----------------------------------------------------------------------------------------------
0x00400000 8187904 SimCity 4.exe C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe
0x76df0000 1171456 ntdll.dll C:\Windows\system32\ntdll.dll
0x75b50000 884736 kernel32.dll C:\Windows\system32\kernel32.dll
0x75740000 647168 USER32.dll C:\Windows\system32\USER32.dll
0x75890000 307200 GDI32.dll C:\Windows\system32\GDI32.dll
0x76130000 782336 ADVAPI32.dll C:\Windows\system32\ADVAPI32.dll
0x759b0000 798720 RPCRT4.dll C:\Windows\system32\RPCRT4.dll
0x6f970000 28672 WSOCK32.dll C:\Windows\system32\WSOCK32.dll
0x76f20000 184320 WS2_32.dll C:\Windows\system32\WS2_32.dll
0x757e0000 696320 msvcrt.dll C:\Windows\system32\msvcrt.dll
0x75730000 24576 NSI.dll C:\Windows\system32\NSI.dll
0x75a80000 851968 WININET.dll C:\Windows\system32\WININET.dll
0x760d0000 348160 SHLWAPI.dll C:\Windows\system32\SHLWAPI.dll
0x76fa0000 12288 Normaliz.dll C:\Windows\system32\Normaliz.dll
0x756b0000 282624 iertutil.dll C:\Windows\system32\iertutil.dll
0x761f0000 11329536 SHELL32.dll C:\Windows\system32\SHELL32.dll
0x6c6e0000 462848 DSOUND.dll C:\Windows\system32\DSOUND.dll
0x75f80000 1327104 ole32.dll C:\Windows\system32\ole32.dll
0x73b70000 208896 WINMM.dll C:\Windows\system32\WINMM.dll
0x75ef0000 573440 OLEAUT32.dll C:\Windows\system32\OLEAUT32.dll
0x73b30000 229376 OLEACC.dll C:\Windows\system32\OLEACC.dll
0x749f0000 106496 POWRPROF.dll C:\Windows\system32\POWRPROF.dll
0x74db0000 32768 VERSION.dll C:\Windows\system32\VERSION.dll
0x6c4d0000 831488 OPENGL32.dll C:\Windows\system32\OPENGL32.dll
0x6ca50000 143360 GLU32.dll C:\Windows\system32\GLU32.dll
0x6d1f0000 942080 DDRAW.dll C:\Windows\system32\DDRAW.dll
0x71270000 24576 DCIMAN32.dll C:\Windows\system32\DCIMAN32.dll
0x75c50000 1609728 SETUPAPI.dll C:\Windows\system32\SETUPAPI.dll
0x730a0000 49152 dwmapi.dll C:\Windows\system32\dwmapi.dll
0x6e6a0000 143360 MSVFW32.dll C:\Windows\system32\MSVFW32.dll
0x731c0000 548864 COMCTL32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\COMCTL32.dll
0x75c30000 122880 IMM32.dll C:\Windows\system32\IMM32.dll
0x758e0000 815104 MSCTF.dll C:\Windows\system32\MSCTF.dll
0x719f0000 122880 ShimEng.dll C:\Windows\system32\ShimEng.dll
0x754e0000 180224 apphelp.dll C:\Windows\system32\apphelp.dll
0x70660000 2158592 AcGenral.DLL C:\Windows\AppPatch\AcGenral.DLL
0x74740000 258048 UxTheme.dll C:\Windows\system32\UxTheme.dll
0x751d0000 434176 NETAPI32.dll C:\Windows\system32\NETAPI32.dll
0x75610000 28672 PSAPI.DLL C:\Windows\system32\PSAPI.DLL
0x74640000 86016 MSACM32.dll C:\Windows\system32\MSACM32.dll
0x72680000 20480 sfc.dll C:\Windows\system32\sfc.dll
0x74110000 53248 sfc_os.DLL C:\Windows\system32\sfc_os.DLL
0x75560000 122880 USERENV.dll C:\Windows\system32\USERENV.dll
0x75540000 81920 Secur32.dll C:\Windows\system32\Secur32.dll
0x76cc0000 1208320 urlmon.dll C:\Windows\system32\urlmon.dll
0x75150000 81920 MPR.dll C:\Windows\system32\MPR.dll
0x76f10000 36864 LPK.DLL C:\Windows\system32\LPK.DLL
0x75e70000 512000 USP10.dll C:\Windows\system32\USP10.dll
0x74440000 1654784 comctl32.dll C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll
0x10000000 638976 ~df394b.tmp C:\Users\IOESER~1\AppData\Local\Temp\~ef4549\~df394b.tmp
0x75de0000 540672 CLBCatQ.DLL C:\Windows\system32\CLBCatQ.DLL
0x6e790000 290816 rasapi32.dll C:\Windows\system32\rasapi32.dll
0x6ebf0000 81920 rasman.dll C:\Windows\system32\rasman.dll
0x6e700000 200704 TAPI32.dll C:\Windows\system32\TAPI32.dll
0x73c10000 49152 rtutils.dll C:\Windows\system32\rtutils.dll
0x74840000 184320 WINTRUST.dll C:\Windows\system32\WINTRUST.dll
0x75050000 987136 CRYPT32.dll C:\Windows\system32\CRYPT32.dll
0x75190000 73728 MSASN1.dll C:\Windows\system32\MSASN1.dll
0x75700000 167936 imagehlp.dll C:\Windows\system32\imagehlp.dll
0x74a70000 229376 rsaenh.dll C:\Windows\system32\rsaenh.dll
0x74eb0000 204800 ncrypt.dll C:\Windows\system32\ncrypt.dll
0x74e60000 278528 BCRYPT.dll C:\Windows\system32\BCRYPT.dll
0x74a10000 135168 NTMARTA.DLL C:\Windows\system32\NTMARTA.DLL
0x76f50000 299008 WLDAP32.dll C:\Windows\system32\WLDAP32.dll
0x751b0000 69632 SAMLIB.dll C:\Windows\system32\SAMLIB.dll
0x74cd0000 86016 GPAPI.dll C:\Windows\system32\GPAPI.dll
0x75010000 233472 slc.dll C:\Windows\system32\slc.dll
0x6e220000 102400 cryptnet.dll C:\Windows\system32\cryptnet.dll
0x71f30000 24576 SensApi.dll C:\Windows\system32\SensApi.dll
0x74820000 81920 Cabinet.dll C:\Windows\system32\Cabinet.dll
0x02530000 3350528 nvd3dum.dll C:\Windows\system32\nvd3dum.dll
0x6c400000 835584 D3DIM700.DLL C:\Windows\system32\D3DIM700.DLL
0x720c0000 24576 IconCodecService.d C:\Windows\system32\IconCodecService.dll
0x73890000 729088 WindowsCodecs.dll C:\Windows\system32\WindowsCodecs.dll
0x746e0000 159744 MMDevApi.dll C:\Windows\System32\MMDevApi.dll
0x737a0000 135168 audioses.dll C:\Windows\System32\audioses.dll
0x73730000 417792 audioeng.dll C:\Windows\System32\audioeng.dll
0x749d0000 28672 AVRT.dll C:\Windows\System32\AVRT.dll
0x71e00000 36864 LINKINFO.dll C:\Windows\system32\LINKINFO.dll
0x6d510000 507904 DbgHelp.dll C:\Program Files\Maxis\SimCity 4\Apps\DbgHelp.dll
Call stack:
(Debug information (.pdb files) appears to be absent).
0x0001:0x00340da5 C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.
Stack data: (ESP is 0x0012fa58)
0x0012f8d8 00000000 00000000 00000000 00000000 00000000 00000080 ff3f0000 00000000
0x0012f8f8 52240341 7e0af0bf f36a0001 96c587be f36a0001 96c587be f36a0001 96c587be
0x0012f918 537a8698 9999c93f 1c000000 0000e0bf 3955a251 f98095bc 4d52b9f2 2bc3973e
0x0012f938 00000000 00000000 0000205d ff6ce53d 00000000 00000000 ffffffff ffffffff
0x0012f958 d96aeebe 5f6be53d d96aeebe 5f6be53d 00ae8211 7e0af0bf d96aeebe 5f6be53d
0x0012f978 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f998 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9b8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9d8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9f8 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa18 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa38 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa58 54be3c08 3484f201 14be3c08 74fb1200 8b4c0001 00000000 63000000 00000000
0x0012fa78 0000c644 00807b43 63000000 14a09808 05000000 05000000 3c000000 00000000
0x0012fa98 11000000 48b8b400 ec0d0000 00000000 00000000 80000000 80000000 5e000000
0x0012fab8 00000000 66000000 04000000 00000000 00000000 80000000 80000000 00008041
0x0012fad8 67c6fe43 44000000 00000000 5e000000 00000000 66000000 04000000 ba887400
0x0012faf8 54be3c08 54be3c08 14be3c08 a68d7400 54be3c08 18988a09 14788a09 14be3c08
0x0012fb18 efae7c00 00000000 40e5260e 3484f201 00000000 3ce5260e 74fb1200 3484f201
0x0012fb38 00000000 18a23c08 74fb1200 1eeb9200 9454150e 3c84f201 1484f201 4c84f201
0x0012fb58 14e4260e 00e6260e 14e6260e e400f201 584d0e09 00000000 00000000 9cfb1200
0x0012fb78 97e09200 9454150e 00000000 1484f201 64000000 d7000000 00000000 9454150e
0x0012fb98 20eda801 f4010000 e7994400 00000000 14821602 54811602 1c903c08 2000f501
0x0012fbb8 04000000 00000000 f52c6c66 06000000 00000000 00000000 db584500 64000000
Instruction data: (EIP is 0x00747da5)
0x00747d25 83 ff 1f 7e 05 bf 1f 00 00 00 8b 84 24 88 00 00 00 8b 8e 00 01 00 00 8b 11 50 8b 44 24 24 50 ff
0x00747d45 52 4c 8b 4e 38 33 d2 c1 e7 04 03 f8 8b c3 f7 f1 8b 7c bd 00 8b 8e bc 00 00 00 c6 44 24 13 01 8b
0x00747d65 ea 8b 15 b8 c0 b4 00 8b 1c 8a 33 d2 f7 f3 33 d2 0f af 04 8d 48 c0 b4 00 89 44 24 14 8b c5 f7 f3
0x00747d85 8b 54 24 14 03 d0 8d 04 49 8b 04 85 c4 c0 b4 00 0f b7 04 50 8b 0c 8d 98 ca b4 00 8b 0c b9 33 d2
0x00747da5 f7 71 04 8b 5c 24 28 8b ea c1 e5 0c 03 ef a1 08 c1 b4 00 8b 0d 0c c1 b4 00 2b c8 c1 f9 02 33 d2
0x00747dc5 8b c7 f7 f1 a1 08 c1 b4 00 33 c9 8b 14 90 3b d1 89 54 24 2c 0f 84 50 02 00 00 eb 04 8b 54 24 2c
0x00747de5 39 7a 04 74 0f 8b 12 3b d1 89 54 24 2c 75 ed e9 36 02 00 00 3b d1 0f 84 2e 02 00 00 8b 86 bc 00
0x00747e05 00 00 d9 05 98 d8 b0 00 d8 4c 82 70 8b 54 82 5c 8b 44 24 18 8b f8 d9 c0 2b fa d8 c9 89 7c 24 5c
dOES it do it on all cities or only this one? I had one that I don't know what happened to it but the game would crash whenever I tried to open it. I finally gave up trying to figure out what it was and stopped using that city.
Did you download a terrainmod and if yes, have you downloaded the required dependencies?
I have this problem too, where if SC4 is left by itself whenever it's loading something (game, tile, menus, etc) the game will crash. When you click on the city you want and it's just about to load, it crashes. Do you just leave it alone, because what I have to do to prevent it from crashing during a load is to continually scroll. Otherwise, the game becomes unrepsonsive and crashes. Hope I could help at all.
Quote from: caspervg on April 12, 2008, 08:44:27 AM
Did you download a terrainmod and if yes, have you downloaded the required dependencies?
yeah i downloaded a terrain mod, maybe thats it. I will go back over and make sure all dependicies are loaded.
Cheers
Quote from: clint3088 on April 13, 2008, 08:36:25 PM
yeah i downloaded a terrain mod, maybe thats it. I will go back over and make sure all dependicies are loaded.
Cheers
To make sure, try to create a new flat region, and enter a city, if it does not crash, it is likely you're missing textures for some high mountains
I've seen a lot of message, on several boards, about SC4 crashing. Outside of the NAM related (though not NAM's fault crash), it tends to help if folks included PC specs. SC4 is old, but finicky. I am no modder or batter, but I do run PC & networks for a living since the bloddy deux ex machinas first cam out. Thus I maybe able to help if I have the info needed: CPU type, speed, RAM type (qty is less important), graphics card.
While its fair to assume that a missing piece in the huge maze that is the plug-in folder can often be the cause, it ain't always so. Example: I recently crashed repeatedly in one city. At first I blamed a new DL, but in the end it was me at fault: I had burried a dependency so deep, that the total length of filename and pathname exceeded Windows' limit of 249 (NOT 255!). Thus the thingy never loaded because SC4 could not get to it but kept on trying. Result: frozen region screen.
Another cause for instant crashes are instant crashes: when SC4 goes down, at times even normally, the SC4 EE can remain loaded as a process, stuck in some memory hook. Only he three finger salute (CTRL-ALT-DEL) will locate that (on the process tab). And while we're at it, for all you duo & quad-core fans (especially the AMD lot - you know who you are): SC4 handles those rather badly because it has never heard about it! So you need to change things in the way SC4 handles itself: Affinity, Priority - stick to CPU 0. Similar care must be taken with fancy graphics cards: bigger ain't always better. You'll need to tweak how SC4 handles all that advanced stuff - mostly through trial and error. nVidia, up to the 8000 series, are usually easy. Forget Intel or onboard chips - get a card. ATI is tricky, even at the best of times.
Now, I hope I haven't ruffled any feathers here, have I..?