Game crashed while loading region!!

[clint3088]

Hi guys, I have just downloaded a few things of the exchange aswell as the cleanit tool. Now when I go in to the game the region screen comes up and looks fine but if I click on a city it begins to load but as soon as its about to open it crashes. What do I do. Please help. Please see exception report below to see if you can make sense. I hope you can help

Exception time: 04/11/2008, at 20:23:23.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 3580 (0x00000dfc).
Version information:
Application/module path: C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.640.0
System version: Windows NT 6.0
System memory: 2048 Megabytes total, 1168 Megabytes free.

Exception module:  C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.
Exception address: 0x00747da5. Section:Offset: 0x01:0x00340da5.

Registers
   EAX: 000022f0
   EBX: 00000020
   ECX: 00000000
   EDX: 00000000
   ESI: 083cbe14
   EDI: 000000ab
   CS:EIP: 001b:00747da5
   SS:ESP: 0023:0012fa58  EBP:00000063
   DS:0023  ES:0023  FS:003b  GS:0000
   Flags: 00210246

Loaded Modules
   Address          Size Module             Path
   ----------------------------------------------------------------------------------------------
   0x00400000    8187904 SimCity 4.exe      C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe
   0x76df0000    1171456 ntdll.dll          C:\Windows\system32\ntdll.dll
   0x75b50000     884736 kernel32.dll       C:\Windows\system32\kernel32.dll
   0x75740000     647168 USER32.dll         C:\Windows\system32\USER32.dll
   0x75890000     307200 GDI32.dll          C:\Windows\system32\GDI32.dll
   0x76130000     782336 ADVAPI32.dll       C:\Windows\system32\ADVAPI32.dll
   0x759b0000     798720 RPCRT4.dll         C:\Windows\system32\RPCRT4.dll
   0x6f970000      28672 WSOCK32.dll        C:\Windows\system32\WSOCK32.dll
   0x76f20000     184320 WS2_32.dll         C:\Windows\system32\WS2_32.dll
   0x757e0000     696320 msvcrt.dll         C:\Windows\system32\msvcrt.dll
   0x75730000      24576 NSI.dll            C:\Windows\system32\NSI.dll
   0x75a80000     851968 WININET.dll        C:\Windows\system32\WININET.dll
   0x760d0000     348160 SHLWAPI.dll        C:\Windows\system32\SHLWAPI.dll
   0x76fa0000      12288 Normaliz.dll       C:\Windows\system32\Normaliz.dll
   0x756b0000     282624 iertutil.dll       C:\Windows\system32\iertutil.dll
   0x761f0000   11329536 SHELL32.dll        C:\Windows\system32\SHELL32.dll
   0x6c6e0000     462848 DSOUND.dll         C:\Windows\system32\DSOUND.dll
   0x75f80000    1327104 ole32.dll          C:\Windows\system32\ole32.dll
   0x73b70000     208896 WINMM.dll          C:\Windows\system32\WINMM.dll
   0x75ef0000     573440 OLEAUT32.dll       C:\Windows\system32\OLEAUT32.dll
   0x73b30000     229376 OLEACC.dll         C:\Windows\system32\OLEACC.dll
   0x749f0000     106496 POWRPROF.dll       C:\Windows\system32\POWRPROF.dll
   0x74db0000      32768 VERSION.dll        C:\Windows\system32\VERSION.dll
   0x6c4d0000     831488 OPENGL32.dll       C:\Windows\system32\OPENGL32.dll
   0x6ca50000     143360 GLU32.dll          C:\Windows\system32\GLU32.dll
   0x6d1f0000     942080 DDRAW.dll          C:\Windows\system32\DDRAW.dll
   0x71270000      24576 DCIMAN32.dll       C:\Windows\system32\DCIMAN32.dll
   0x75c50000    1609728 SETUPAPI.dll       C:\Windows\system32\SETUPAPI.dll
   0x730a0000      49152 dwmapi.dll         C:\Windows\system32\dwmapi.dll
   0x6e6a0000     143360 MSVFW32.dll        C:\Windows\system32\MSVFW32.dll
   0x731c0000     548864 COMCTL32.dll       C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\COMCTL32.dll
   0x75c30000     122880 IMM32.dll          C:\Windows\system32\IMM32.dll
   0x758e0000     815104 MSCTF.dll          C:\Windows\system32\MSCTF.dll
   0x719f0000     122880 ShimEng.dll        C:\Windows\system32\ShimEng.dll
   0x754e0000     180224 apphelp.dll        C:\Windows\system32\apphelp.dll
   0x70660000    2158592 AcGenral.DLL       C:\Windows\AppPatch\AcGenral.DLL
   0x74740000     258048 UxTheme.dll        C:\Windows\system32\UxTheme.dll
   0x751d0000     434176 NETAPI32.dll       C:\Windows\system32\NETAPI32.dll
   0x75610000      28672 PSAPI.DLL          C:\Windows\system32\PSAPI.DLL
   0x74640000      86016 MSACM32.dll        C:\Windows\system32\MSACM32.dll
   0x72680000      20480 sfc.dll            C:\Windows\system32\sfc.dll
   0x74110000      53248 sfc_os.DLL         C:\Windows\system32\sfc_os.DLL
   0x75560000     122880 USERENV.dll        C:\Windows\system32\USERENV.dll
   0x75540000      81920 Secur32.dll        C:\Windows\system32\Secur32.dll
   0x76cc0000    1208320 urlmon.dll         C:\Windows\system32\urlmon.dll
   0x75150000      81920 MPR.dll            C:\Windows\system32\MPR.dll
   0x76f10000      36864 LPK.DLL            C:\Windows\system32\LPK.DLL
   0x75e70000     512000 USP10.dll          C:\Windows\system32\USP10.dll
   0x74440000    1654784 comctl32.dll       C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll
   0x10000000     638976 ~df394b.tmp        C:\Users\IOESER~1\AppData\Local\Temp\~ef4549\~df394b.tmp
   0x75de0000     540672 CLBCatQ.DLL        C:\Windows\system32\CLBCatQ.DLL
   0x6e790000     290816 rasapi32.dll       C:\Windows\system32\rasapi32.dll
   0x6ebf0000      81920 rasman.dll         C:\Windows\system32\rasman.dll
   0x6e700000     200704 TAPI32.dll         C:\Windows\system32\TAPI32.dll
   0x73c10000      49152 rtutils.dll        C:\Windows\system32\rtutils.dll
   0x74840000     184320 WINTRUST.dll       C:\Windows\system32\WINTRUST.dll
   0x75050000     987136 CRYPT32.dll        C:\Windows\system32\CRYPT32.dll
   0x75190000      73728 MSASN1.dll         C:\Windows\system32\MSASN1.dll
   0x75700000     167936 imagehlp.dll       C:\Windows\system32\imagehlp.dll
   0x74a70000     229376 rsaenh.dll         C:\Windows\system32\rsaenh.dll
   0x74eb0000     204800 ncrypt.dll         C:\Windows\system32\ncrypt.dll
   0x74e60000     278528 BCRYPT.dll         C:\Windows\system32\BCRYPT.dll
   0x74a10000     135168 NTMARTA.DLL        C:\Windows\system32\NTMARTA.DLL
   0x76f50000     299008 WLDAP32.dll        C:\Windows\system32\WLDAP32.dll
   0x751b0000      69632 SAMLIB.dll         C:\Windows\system32\SAMLIB.dll
   0x74cd0000      86016 GPAPI.dll          C:\Windows\system32\GPAPI.dll
   0x75010000     233472 slc.dll            C:\Windows\system32\slc.dll
   0x6e220000     102400 cryptnet.dll       C:\Windows\system32\cryptnet.dll
   0x71f30000      24576 SensApi.dll        C:\Windows\system32\SensApi.dll
   0x74820000      81920 Cabinet.dll        C:\Windows\system32\Cabinet.dll
   0x02530000    3350528 nvd3dum.dll        C:\Windows\system32\nvd3dum.dll
   0x6c400000     835584 D3DIM700.DLL       C:\Windows\system32\D3DIM700.DLL
   0x720c0000      24576 IconCodecService.d C:\Windows\system32\IconCodecService.dll
   0x73890000     729088 WindowsCodecs.dll  C:\Windows\system32\WindowsCodecs.dll
   0x746e0000     159744 MMDevApi.dll       C:\Windows\System32\MMDevApi.dll
   0x737a0000     135168 audioses.dll       C:\Windows\System32\audioses.dll
   0x73730000     417792 audioeng.dll       C:\Windows\System32\audioeng.dll
   0x749d0000      28672 AVRT.dll           C:\Windows\System32\AVRT.dll
   0x71e00000      36864 LINKINFO.dll       C:\Windows\system32\LINKINFO.dll
   0x6d510000     507904 DbgHelp.dll        C:\Program Files\Maxis\SimCity 4\Apps\DbgHelp.dll

Call stack:
(Debug information (.pdb files) appears to be absent).
0x0001:0x00340da5 C:\Program Files\Maxis\SimCity 4\Apps\SimCity 4.exe.

Stack data: (ESP is 0x0012fa58)
0x0012f8d8   00000000 00000000 00000000 00000000 00000000 00000080 ff3f0000 00000000
0x0012f8f8   52240341 7e0af0bf f36a0001 96c587be f36a0001 96c587be f36a0001 96c587be
0x0012f918   537a8698 9999c93f 1c000000 0000e0bf 3955a251 f98095bc 4d52b9f2 2bc3973e
0x0012f938   00000000 00000000 0000205d ff6ce53d 00000000 00000000 ffffffff ffffffff
0x0012f958   d96aeebe 5f6be53d d96aeebe 5f6be53d 00ae8211 7e0af0bf d96aeebe 5f6be53d
0x0012f978   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f998   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9b8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9d8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012f9f8   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa18   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa38   00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
0x0012fa58   54be3c08 3484f201 14be3c08 74fb1200 8b4c0001 00000000 63000000 00000000
0x0012fa78   0000c644 00807b43 63000000 14a09808 05000000 05000000 3c000000 00000000
0x0012fa98   11000000 48b8b400 ec0d0000 00000000 00000000 80000000 80000000 5e000000
0x0012fab8   00000000 66000000 04000000 00000000 00000000 80000000 80000000 00008041
0x0012fad8   67c6fe43 44000000 00000000 5e000000 00000000 66000000 04000000 ba887400
0x0012faf8   54be3c08 54be3c08 14be3c08 a68d7400 54be3c08 18988a09 14788a09 14be3c08
0x0012fb18   efae7c00 00000000 40e5260e 3484f201 00000000 3ce5260e 74fb1200 3484f201
0x0012fb38   00000000 18a23c08 74fb1200 1eeb9200 9454150e 3c84f201 1484f201 4c84f201
0x0012fb58   14e4260e 00e6260e 14e6260e e400f201 584d0e09 00000000 00000000 9cfb1200
0x0012fb78   97e09200 9454150e 00000000 1484f201 64000000 d7000000 00000000 9454150e
0x0012fb98   20eda801 f4010000 e7994400 00000000 14821602 54811602 1c903c08 2000f501
0x0012fbb8   04000000 00000000 f52c6c66 06000000 00000000 00000000 db584500 64000000

Instruction data: (EIP is 0x00747da5)
0x00747d25   83 ff 1f 7e 05 bf 1f 00 00 00 8b 84 24 88 00 00 00 8b 8e 00 01 00 00 8b 11 50 8b 44 24 24 50 ff
0x00747d45   52 4c 8b 4e 38 33 d2 c1 e7 04 03 f8 8b c3 f7 f1 8b 7c bd 00 8b 8e bc 00 00 00 c6 44 24 13 01 8b
0x00747d65   ea 8b 15 b8 c0 b4 00 8b 1c 8a 33 d2 f7 f3 33 d2 0f af 04 8d 48 c0 b4 00 89 44 24 14 8b c5 f7 f3
0x00747d85   8b 54 24 14 03 d0 8d 04 49 8b 04 85 c4 c0 b4 00 0f b7 04 50 8b 0c 8d 98 ca b4 00 8b 0c b9 33 d2
0x00747da5   f7 71 04 8b 5c 24 28 8b ea c1 e5 0c 03 ef a1 08 c1 b4 00 8b 0d 0c c1 b4 00 2b c8 c1 f9 02 33 d2
0x00747dc5   8b c7 f7 f1 a1 08 c1 b4 00 33 c9 8b 14 90 3b d1 89 54 24 2c 0f 84 50 02 00 00 eb 04 8b 54 24 2c
0x00747de5   39 7a 04 74 0f 8b 12 3b d1 89 54 24 2c 75 ed e9 36 02 00 00 3b d1 0f 84 2e 02 00 00 8b 86 bc 00
0x00747e05   00 00 d9 05 98 d8 b0 00 d8 4c 82 70 8b 54 82 5c 8b 44 24 18 8b f8 d9 c0 2b fa d8 c9 89 7c 24 5c

[City Builder]

dOES it do it on all cities or only this one?  I had one that I don't know what happened to it but the game would crash whenever I tried to open it.  I finally gave up trying to figure out what it was and stopped using that city.

[CasperVg]

Did you download a terrainmod and if yes, have you downloaded the required dependencies?

[TopCliff]

I have this problem too, where if SC4 is left by itself whenever it's loading something (game, tile, menus, etc) the game will crash. When you click on the city you want and it's just about to load, it crashes. Do you just leave it alone, because what I have to do to prevent it from crashing during a load is to continually scroll. Otherwise, the game becomes unrepsonsive and crashes. Hope I could help at all.

[clint3088]

Did you download a terrainmod and if yes, have you downloaded the required dependencies?

yeah i downloaded a terrain mod, maybe thats it. I will go back over and make sure all dependicies are loaded.

Cheers

[wouanagaine]

yeah i downloaded a terrain mod, maybe thats it. I will go back over and make sure all dependicies are loaded.

Cheers

To make sure, try to create a new flat region, and enter a city, if it does not crash, it is likely you're missing textures for some high mountains

[HandsOn]

I've seen a lot of message, on several boards, about SC4 crashing. Outside of the NAM related (though not NAM's fault crash), it tends to help if folks included PC specs. SC4 is old, but finicky. I am no modder or batter, but I do run PC & networks for a living since the bloddy deux ex machinas first cam out. Thus I maybe able to help if I have the info needed: CPU type, speed, RAM type (qty is less important), graphics card.

While its fair to assume that a missing piece in the huge maze that is the plug-in folder can often be the cause, it ain't always so. Example: I recently crashed repeatedly in one city. At first I blamed a new DL, but in the end it was me at fault: I had burried a dependency so deep, that the total length of filename and pathname exceeded Windows' limit of 249 (NOT 255!). Thus the thingy never loaded because SC4 could not get to it but kept on trying. Result: frozen region screen.

Another cause for instant crashes are instant crashes: when SC4 goes down, at times even normally, the SC4 EE can remain loaded as a process, stuck in some memory hook. Only he three finger salute (CTRL-ALT-DEL) will locate that (on the process tab). And while we're at it, for all you duo & quad-core fans (especially the AMD lot - you know who you are): SC4 handles those rather badly because it has never heard about it! So you need to change things in the way SC4 handles itself: Affinity, Priority - stick to CPU 0. Similar care must be taken with fancy graphics cards: bigger ain't always better. You'll need to tweak how SC4 handles all that advanced stuff - mostly through trial and error. nVidia, up to the 8000 series, are usually easy. Forget Intel or onboard chips - get a card. ATI is tricky, even at the best of times.

Now, I hope I haven't ruffled any feathers here, have I..?