• Welcome to SC4 Devotion Forum Archives.
 

News:

The SC4 Devotion Forums are no longer active, but remain online in an archived, read-only "museum" state.  It is not possible for regular members to post or use the private messaging system, and no technical support will be provided for any issues pertaining to the forums in their current state.  Attachments (those that still work) are accessible without login.

The LEX has been replaced with SC4Evermore (SC4E), and SC4E maintains an active Discord server.  For traditional forums, we recommend Simtropolis.

Main Menu

Solved: AVG2013 vs. SimCity 4 : Crash after Reinstall

Started by memo, July 31, 2013, 03:05:02 PM

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

memo

Yet another "My game crashes to Desktop"-thread - sorry for that, but I could need some help on this.

Today, after AVG2013 had updated, it moved "SimCity 4.exe" to virus vault. I tried to restore the Exe, and consequently the file disappeared from vault, but it did not reappear in the Apps folder, either. Another affected file was "~e5d141.tmp" (turns out to be a license verification).

I then uninstalled SimCity, keeping my regions, and reinstalled to the same default location. Now the main problem: Whenever I start the game, I see the bridge image for a millisecond, the screen turns black for about 30 seconds and the game crashes.

I know there are several reports of such a problem, but I could not determine the cause of the problem nevertheless.


My System configuration: Win7 Professional SP1, 32-bit.



SimCity 4 Deluxe Europe, retail version, no plugins.

This is the exception message:


Exception time: 07/31/2013, at 22:58:08.
Exception code: 0xC0000005 (-1073741819) ACCESS_VIOLATION.
Current thread ID: 4204 (0x0000106c).
Version information:
Application/module path: C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe
Application/module version name: SimCity 4
Application/module version: 1.1.640.0
System version: Windows NT 6.1
System memory: 2048 Megabytes total, 920 Megabytes free.

Exception module:  C:\Program Files\Maxis\SimCity 4 Deluxe\Apps\SimCity 4.exe.
Exception address: 0x005f4029. Section:Offset: 0x01:0x001ed029.

<< registers, loaded modules, stack and instruction data... >>


I tried to apply the patches (note the module version above), but I am not sure, if it has been successful because I got the patch error

QuoteOld File not found. However, a file of the same name was found. No update done since file contents do not match.

repeatedly. The Patchlog says "Old Files Invalid....... (   6)". Also note that, neither before, nor after applying the patches, the game would start.


I'd appreciate any help. Right now, I am totally stranded.

memo

Well, I have just sorted it out, and feel very stupid. It turned out I had forgotten to eject the start-up image during the installation process. ::) Everything works fine now after another reinstall. Sorry for the trouble.